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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kristel Saxton

Kristel Saxton

October 1, 2024

5  out of  5
rating by Kristel Saxton
"I had a great experience working with Julia to get set up with an updated policy. Julia answered all my questions, educated me on the different pieces and helped me to pick the best thing for me."
We responded:
"Sounds like the type of experience I'd want as well, which makes me extremely proud of Julia and the work my team does. Thank you Kristel for not only being a customer, but for sharing your experience with others. Thank you for supporting my business. Adam Schechinger - State Farm. "
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Samantha Gorsh

September 29, 2024

5  out of  5
rating by Samantha Gorsh
"Jenn has been great to work with. Any time we need to make a change to our policy or file a claim, I can just send an email and she takes care of us. She makes what could be a hard claim process quick and painless."
We responded:
"These reviews always make me so happy! Thank you Samantha, for the review and your support of my business. It also appears to be your first review which makes me even more excited. 5 stars back at you. Thank you for sharing your experience for others to see. Jenn is amazing and will soon celebrate her 10th anniversary with me. Adam Schechinger - State Farm. "
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Dean Wheatley

September 25, 2024

5  out of  5
rating by Dean Wheatley
"Julia at this office had the ready answer for my question, and provided additional information in a pleasantly professional way."
We responded:
"Great review Dean! Thank you for sharing about your experience. I truly appreciate your support of my business and your willingness to share about your positive experience with others. Thank you very much. Adam Schechinger - State Farm. "
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Nate Frees

September 25, 2024

5  out of  5
rating by Nate Frees
"Jenn has been great to work with on all of our insurance needs! Helped us get our good student discounts for both our kids!"
We responded:
"Really appreciate your review Nate. I also greatly appreciate your long term support of my agency. It's amazing customers like you that keep my business going. Thank you. Adam Schechinger - State Farm."
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Colin Fowler

September 24, 2024

5  out of  5
rating by Colin Fowler
"I added a new car and removed 2 old ones from my policy. Julia had it completed in only a few minutes and was very helpful."
We responded:
"Thank you Colin. Julia is great at what she does and very efficient at the same time. I'm so happy to hear about your positive experience with my business. Thank you for the wonderful review. Adam Schechinger - State Farm North Liberty. "
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Mary Deutmeyer

September 21, 2024

5  out of  5
rating by Mary Deutmeyer
"I went to State Farm to review my policy options and met with Blake. He explained things with great clarity and I left feeling I understood my insurance options better. He was very personable and easy to relate to."
We responded:
"Awesome review Mary! I'm so happy that you had a good experience with Blake Palmer. He's really amazing at going through things with people one on one. Thank you for the wonderful review and your continued support of my business. Adam Schechinger - State Farm Insurance. "
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Kathy

September 18, 2024

5  out of  5
rating by Kathy
"I recently went to Adam's office for an insurance check-up. Blake Palmer reviewed my policies and we talked about a lot of options. Blake was great at explaining all the various products and opportunities. Thanks much, I appreciate all you do!"
We responded:
"Great review Kathy! Thank you for sharing about your experience with Blake. He does a great job going through everything. I truly appreciate your support of my business and your willingness to share this review. 5 stars Kathy! Thank you. Adam Schechinger - State Farm Coralville. "
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Tiffany Wigfall

September 13, 2024

5  out of  5
rating by Tiffany Wigfall
"September 13th I had the pleasure of working with Julia, she was very friendly and was able to answer all of my questions. Thank you 😊"
We responded:
"Thank you so much for the review Tiffany. You've been a supporter of my business for many years and I greatly appreciate you as a customer. Thank you. Thank you. Adam Schechinger - State Farm Coralville. "
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Bj Huisingh

September 11, 2024

5  out of  5
rating by Bj Huisingh
"Needed to make a policy change over the phone. Julia was helpful and knowledgeable. Thanks!"
We responded:
"Awesome review Bj. Sometimes it's the day to day things that make the biggest difference. So glad that the change was quick and easy. Thank you for supporting my business and sharing a 5 star review. Adam Schechinger - State Farm. "
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Brian S

September 11, 2024

5  out of  5
rating by Brian S
"Julia N. was a big help to me with a recent claim I had filled. Kept me in the know and put my mind at ease. Thank you Julia!"
We responded:
"Thank you for the great review. I'm so happy that Julia was able to help you out. Claims can be very stressful. I really appreciate 5 stars. Thank you. Adam Schechinger - State Farm. "
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Patrick highland

September 6, 2024

5  out of  5
rating by Patrick highland
"Ive been a State Farm customer for 50 years and needed to add a second vehicle registered in another state. I was expecting a long, unnecessarily complex process. It was the exact opposite. It couldn't have been easier. And Julia is the best!"
We responded:
"50 years of prior State Farm experience is a high bar. I'm so happy that you had a good experience with my office and specifically Julia. She is great at helping customer navigate insurance. Thank you so much for sharing and supporting my business. Adam Schechinger - State Farm."
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Angie McMullin

September 5, 2024

5  out of  5
rating by Angie McMullin
"We have been with State Farm in North Liberty for many years and have had great experiences with Steve, Jenn, and Blake. Recently Blake spent two hours going through each policy we have and discussing pros and cons for various changes. I appreciated his honest feedback and knowledge."
We responded:
"Wow! Thank you Angie for the wonderful comments and for taking the time to share your first Google Review. I truly appreciate your support of my insurance agency. It means a lot to have great customers like you. Thank you. Thank you! Adam Schechinger - State Farm North Liberty Iowa."
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BJ Peterson

September 5, 2024

5  out of  5
rating by BJ Peterson
"I have had State Farm for many years, and they have never let me down. My current agent Steve, is not only personable, but extremely knowledgeable. He looks at my entire picture and truly makes recommendations that are in my best interest - not just what will best serve his bottom line. If you are looking for someone who's on your side. State Farm is the way to go."
We responded:
"Thanks for trusting our Agency with your insurance! Steve is so amazing and truly keeps your best interest in mind! Adam Schechinger State Farm"
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andrea Bassett

September 4, 2024

5  out of  5
rating by andrea Bassett
"Julia is always available to answer my questions!"
We responded:
"Julia does a great job. Thank you Andrea for sharing this 5 star review! More importantly, thank you for supporting my business. Adam Schechinger - State Farm Insurance. "
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Merle Kelley

August 28, 2024

5  out of  5
rating by Merle Kelley
"Julia is always helpful whenever I need to make changes in my coverage. Julia is the gold medalist in Customer Service"
We responded:
"Holy Cow! "Gold medalist in Customer Service" is high praise. Thank you for sharing. I agree with your comments. Julia is amazing. I'm so happy to have her as a part of my wonderful team. We love insurance and taking care of our customers. Adam Schechinger - State Farm Home Insurance. "
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Josh N

August 21, 2024

5  out of  5
rating by Josh N
"Adam’s office has always been beyond helpful whenever we have had questions and we know that we can get ahold someone if the need arises. Julia has been happy and helpful whenever we have spoken with her. Thank you!"
We responded:
"Awesome review Josh. Thank you for the 5 stars, but more importantly, thank you for supporting my business. I really appreciate you sharing this and helping me continue to grow. We love insurance and Julia is doing great things. Thank you. Adam Schechinger - State Farm Auto Insurance. "
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Lisa Antill

August 17, 2024

4  out of  5
rating by Lisa Antill
"Julia and Adam are great to work with."
We responded:
"I really appreciate your review Lisa. Thank you so much for sharing and for supporting my business. If there is ever anything I can do to improve your overall experience, just let me know. We love what we do and will always help in any way that we can. Adam Schechinger - State Farm Coralville Iowa. "
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Brian Banion

August 14, 2024

5  out of  5
rating by Brian Banion
"The staff always goes above and beyond. Thanks Julia!"
We responded:
"Thank you Brian! I really appreciate you sharing this review and supporting my business. Thank you. Adam Schechinger - State Farm Auto Insurance. "
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John Walshire

August 12, 2024

5  out of  5
rating by John Walshire
"Spoke with Julia about how to prepay premiums while on an extended vacation. She volunteered options how I could save money by the way we did it. Nothing more you could ask for."
We responded:
"Great review John! I'm so happy that you had a good experience with Julia. She's an insurance superstar! We hope that you have a great trip. Adam Schechinger - State Farm Insurance. "
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Sally

August 9, 2024

5  out of  5
rating by Sally
"Julia Nightser was very helpful in resolving our issue. She was courteous and knowledgeable."
We responded:
"Thank you Sally! I really appreciate your review and support of my agency. We love insurance and what we do. Thank you. Adam Schechinger - State Farm Insurance. "
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Aaron Stagner

August 7, 2024

1  out of  5
rating by Aaron Stagner
"Do not do business with State Farm, especially this branch. They refused business to someone morally because they wanted lower coverage. Fairly certain the reason is because that person is a young woman and the agent thought they knew better. If you are a young woman, try to steer clear of this branch."
We responded:
"Thank you for your review Aaron. I can tell you are a good friend. I respect your review and using your voice publicly to comment on something you think was handled incorrectly. I accept the responsibility for the way it was handled. Steve and I have worked together for 25 years. He's one of the best humans I know. I believe he made the correct choice. I wish that the reason would have been explained in a way that made sense to your friend, but we must have missed the mark. Adam "
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Madeleine Hartleip

August 7, 2024

1  out of  5
rating by Madeleine Hartleip
"Steve Brokaw denied me the quote I wanted for my vehicle. I was told he felt “morally wrong” issuing liability only coverage, despite my specificity as a client in what I wanted. I wonder if he does this for all of his customers or if he reserves this conscience for young female clients."
We responded:
"Thank you for your feedback and your review. I've thought a lot about how to respond. I respect your review and sharing your experience. I take full responsibility for the way Steve handled your interaction and am sorry that it didn't meet your expectations. We really do love what we do and care deeply about our customers. Sometimes that means we don't agree with the decisions people make. I've asked everyone on my team to treat all of our customers like they would their own mother. If Steve wouldn't sell his mother the policy you requested. Then he acted the way that I've asked him to. We may have missed an opportunity to explain our reasoning in a way that made sense or helped. Again, this is my fault. I'll continue to respect your review and hope that you respect the way I chose to run my business. This State Farm location isn't the place to call if you are looking for the cheapest coverage available. We are the place to call, if you are looking to connect with real people in a local office. We are the place to call if you'd like some advice and guidance on your choices. My sincere apologies to Madeleine. I wish we could give everyone everything they wanted. "
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bret healy

August 6, 2024

5  out of  5
rating by bret healy
"Julia & Jenn are always so helpful when I have questions or need anything!"
We responded:
"Thank you for supporting my agency Bret. I really appreciate the 5 stars! Adam Schechinger - State Farm Insurance. "
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Michelle Gattas

August 5, 2024

5  out of  5
rating by Michelle Gattas
"Julia was very helpful reviewing my policy with me"
We responded:
"Thank you for 5 stars Michelle! If I could give you 5 back, I would. I really appreciate your review. Julia is doing a great job and I am very happy that you had a great insurance experience with her and my office. Adam Schechinger - State Farm Insurance. "
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Natalie Sneddon

August 1, 2024

5  out of  5
rating by Natalie Sneddon
"Julia was quick and efficient when helping me with my last minute request!"
We responded:
"Natalie! Thank you so much for this review and your positive comments. Julia does a great job and I'm so happy that you had a great experience. We love insurance. Adam Schechinger - State Farm Auto Insurance. "